Name – Irene Campagnolo Maschio
Address – 5 Meadow Grove, Chippenham, SN14 0FU, UK
Telephone – +44  7427 791489 Email – info@welcomeonthesoulpath.co.uk
Website – https://welcomeonthesoulpath.co.uk
Last reviewed 13th June 2025

The Soul Path is the business name under which Irene Campagnolo Maschio and Marco Furini practice as sole traders. Irene Campagnolo Maschio is the Data Controller and Processor of The Soul Path.

Irene

Diploma in Hypno-psychotherapy DHP(NC)
Imaginal Psychogenealogy and Family Constellations Facilitator
Ananda Yoga teacher training – 200 hours
Practitioner in Imaginal Mindfulness
BSc Physiotherapy

Enhanced DBS Certificate
CSP The Chartered Society of Physiotherapy

Marco
Shiatsu Practitioner
Gong practitioner
Sound healing practitioner (student)

The basis on which we keep client data is that of “legitimate interests”. This means that the data is necessary for us to fulfil the contract that we have together (e.g. to provide therapy or group work) and that it is data that you would reasonably expect us to hold and use.
Please note that when working individually with one of us, your data (excluding details of your payments, please see below in this section) will remain confidential between you and your practitioner. However, when you take part in group work led by both of us, your data will be available to both of us.
We both have access to the info@welcomeonthesoulpath.co.uk email address, which is used as the general contact email from The Soul Path website and for group events. We also both have access to The Soul Path’s social media. You can use our individual email address to contact us individually. We do not have access to each other’s email address to maintain confidentiality.
We advise you do not share confidential information by email or social media due to their inherent insecurity – also see the Social Media and Electronic Information Policy section below.

The data we hold includes:
➢ Basic information such as name, email address, phone number
➢ Information that you give as part of the work we do together
➢ Records of the interventions used (or potentially not used) in sessions
➢ Emails, texts and/or messages that are sent between us
➢ Information sent from any third party, e.g. GP, insurance company
➢ Audio recordings of sessions (unless you specifically object)
Some of the information that you give us may fall under the definition of special category of data as defined by the General Data Protection Regulation. The condition for processing this special data is “processing is necessary for medical diagnosis, the provision of health care or treatment pursuant to contract with a health professional”. However, data on any criminal offences (including allegations, proceedings and convictions) is even more tightly controlled and so I need your specific consent in order to hold any such information.
Data is not shared with anyone, except possibly your GP (see Client Information below), and for any reasons covered by the Requirements for Disclosure section below. However, if you were to make a complaint to a professional body, we would be entitled to share your notes with any investigation procedures.
The data is primarily used to enable us to provide individual and group sessions to you. It may also be used for scientific research purposes and statistical purposes.

Details of how we get data and where data is held
Any emails sent between us are held either on a personal computer’s hard drive or exchange server. Any that may be held on a telephone are code protected.
Any texts/WhatsApp messages/Messenger messages/other Social media messages sent between us (See Social Media and Electronic Information section) are held on a telephone which is code protected.
Your notes from sessions are kept in a locked cabinet or in a file in a password-protected PC, as relevant. A coding system enables only your practitioner to know whose notes are whose, but a stranger seeing the notes would not be able to identify who they referred to.
When you use iZettle or online banking then clearly these systems will hold your data. Please note that details of your payment(s), including your name, will appear in a bank account shared by Marco Furini and Irene Campagnolo Maschio. We will download from these systems for accounting purposes and the resulting spreadsheets are held in a personal, password protected computer’s hard drive. If sent to an accountants, they will be password protected.
Any recordings are stored in a secure computer database which is password protected and accessible only by us.
Your data is kept for 5 years in accordance with the requirements of our insurer. However, we keep financial details for 7 years for tax purposes. After this time any paper records are shredded and computer records permanently deleted.

The Soul Path takes the security of data seriously and as such:
➢ All data is held securely (see details of where data is held above)
➢ Any data transmitted is sent encrypted where possible
➢ For accounting purposes Excel spreadsheets are used
However:
➢ We are not in control of data (including emails and texts) which you send us
➢ Apps such as Facebook routinely access any information held and this is beyond our control.

If there is any breach of data security, The Soul Path will give full details to the Information Commissioners Office and any person affected within 72 hours of the breach and do all possible to minimise any potential impact.

You have rights with regards to the data held
The right of access. The Data Controller and Processor of The Soul Path will provide you with all data we hold on you as soon as she can following a request (and definitely within 30 days, unless this is impossible due to holidays or illness).
The right to rectification. If any data we hold is incorrect, just let The Soul Path know and the Data Controller and Processor of The Soul Path will correct it as soon as possible following a request (and definitely within 30 days, unless this is impossible due to holidays or illness).
The right to erasure. If you wish us to erase your data just let us know and the Data Controller and Processor of The Soul Path will delete any computer records and shred any paper records as soon as legally possible following a request. NB: data may be retained for scientific research, historical research or statistical purposes where erasure is likely to render impossible or seriously impair the achievement of that processing but this would never include case notes or data such as address/email/phone
The right to restrict processing. This would usually be a stop-gap measure before correction of any errors or before erasure
The right to data portability. This might apply if you want your notes sent to another therapist for example, but it is likely that the easiest solution would come under the right to access, i.e. I would send the data to you.
The right to object to:
➢ Processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling).
➢ Direct marketing.
➢ Processing for purposes of scientific/historical research and statistics. For this, you must provide grounds for your objection.
➢ Automated decision making and profiling.

Requirements for disclosure
It’s important that you know that the law may forbid our normal confidentiality in the following circumstances:
If we become aware, or have good reason to suspect, that you have knowledge of:
➢ A past or future incident/situation that may be dangerous or harmful to a child, you or another adult, and that is not known to the relevant authorities
➢ Future or past criminal activity that has not been resolved in law. This means any criminal activity, of which the relevant authorities are either unaware or a case they know about which they consider not to be closed (provided you do not present information in therapy which would reasonably re-open the case). This does not include parking or traffic offences unless there is intent, by you or anyone else, to cause danger to yourself or others, or that it is deemed to be a “serious offence”. For our purposes a serious offence is something for which you could be imprisoned and for which the sentence (not necessarily imprisonment) hasn’t yet been served.
In these circumstances we will work with you to see if we can work together to make appropriate disclosures.
It is also compulsory to report terrorism, potential radicalisation, money laundering and female genital mutilation to the appropriate authorities.

How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at:
Name – Irene Campagnolo Maschio
Address – 5 Meadow Grove, Chippenham, SN14 0FU, UK
Telephone – +44 7427 791489
Email – info@welcomeonthesoulpath.co.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk

Our website uses cookies – these are small text files that are placed on your browser or hard drive of your computer by websites that you visit. They are widely used to make our website work, or work efficiently, and to provide information to us to improve our website. Please find below the cookies that we may use and why.

Essential
These items are required to enable basic website functionality.

Marketing
These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.

Personalization
These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.

Analytics
These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.

Cookies used – last updated 07/07/2025

Essentials
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Expiration: 1 year
Purpose: Stores the user’s current consent status.

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Provider: Osano
Expiration: 1 year
Purpose: Stores the user’s unique consent identifier.

Targeted advertising
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Analytics
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Purpose: Helps to understand how visitors use our website to improve content and measure what is working. No personal information is stored.

Please note that third parties (for example external services like marketing analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
You can find The Soul Path on Facebook, Twitter, Instagram and Eventbrite. We use Google Workspace, and Sender.net to manage our newsletter. We have no control over their Cookies policy, which you can find below.

Facebook https://www.facebook.com/policy/cookies
Twitter https://help.twitter.com/en/rules-and-policies/twitter-cookies
Instagram https://privacycenter.instagram.com/policies/cookies/
Eventbrite https://www.eventbrite.co.uk/support/articles/en_US/Troubleshooting/eventbrite-cookie-policy?lg=en_GB
Google https://policies.google.com/technologies/cookies?hl=en-US
Sender.net https://learn.sender.net/cookies

How do I change my cookie settings?
You can change your cookie preferences at any time by clicking on the Cookie icon on the bottom left corner of our website. You can adjust the available sliders to On (green) or Off (violet) and then save your choice. You may need to refresh your page for your settings to take effect.
Alternatively, most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org
To find out how to manage cookies on your browser, please visit the browser developer’s website.

This section outlines the policy of The Soul Path with regard to the use of social media and electronic information. If you, as a client, have questions about any aspect please do ask. As the world of technology is constantly changing this document is likely to be updated regularly and the latest version will always be available on my website.

Friending
The Soul Path do not accept friend or contact requests from former or current clients on any social networking site as this can not only compromise your confidentiality (e.g. if another of my friends saw that you were a friend they may wonder how we know each other) but would also blur the boundary of the therapeutic relationship.

Following
You are welcome to follow The Soul Path on Social Media. The comments you leave will be publicly visible. The Soul Path takes no responsibility for what you decide to write in your comments and for any inconvenience, loss or damage arising from that.

Interacting
Please do not use public ways of contact (e.g. @replies or tagging) again because of the potential for this to compromise your confidentiality. You may use Facebook messenger, WhatsApp or text to discuss appointment times or other logistics but not therapeutic issues. The latter cannot be kept secure.

Use of search engines
We do not routinely Google clients but may very occasionally in a time of crisis. For example, if you had failed to attend a session and we were concerned for your safety we may try to find out about you this way. If we did so, we would tell you about it the next time we met.

Business review sites
You may find our name on business review sites but we have not asked to be on these. Businesses do not get a choice. Clients are free to post whatever they choose and due to confidentiality I cannot comment on anything that is posted. Indeed, anyone (including a competitor) can post anything so it is advisable to be aware that reviews (good or bad) may not be representative of the views of real clients.
It is considered unethical by some professional bodies to publish client testimonials and so you will not find any client testimonials coming from us although it is always nice to receive private messages from clients who have completed their therapy.

Location-based services
If you use location-based services on your phone you should be aware that others may surmise that you are a therapy client if you are seen as “checking in” at The Soul Path address.

Email
It is preferable to use email only for logistical contact (e.g. to get a reminder of an appointment time) due to the inherent insecurity of email. If you wish to engage in “email therapy” then please use a password protected word document to contain what you wish to say. We can set this up for you if you need it.

Phone
As above, texting may be used for contact about appointment times. This is preferable to making a phone call as it is easier to respond as we cannot answer the phone if we are with another client. Whether phoning or texting, please only do so between the hours of 8am and 8pm.

Website
The Soul Path endeavours to ensure the content of its website is accurate and up to date. However, it does not accept any liability for error or omission.
The Soul Path website provides information rather than advice. The Soul Path does not accept liability for any inconvenience, loss or damage arising from the use or inability to use any of the information on this website.
The Soul Path takes no responsibility for the content of external websites and any such links should not be taken as an endorsement of any kind.

Newsletter
We offer users the option to subscribe to our newsletter via forms on our website. Subscribing is entirely voluntary and can be revoked at any time by clicking the “Unsubscribe” link included in each email or by contacting us directly. We use Sender.net, a service provided by UAB Sender.lt, to manage and send newsletters.
When you subscribe, the personal data you provide (such as your email address and your name) is transferred to and processed by Sender.net solely for the purpose of sending you updates, news, and promotional content related to our services.
Sender.net stores your data securely and processes it in compliance with data protection laws. You can find more information about Sender.net’s privacy policies at: https://www.sender.net/privacy-policy
By subscribing, you confirm that you have read and accepted our Privacy Policy and Disclosure Statement, and that you consent to the processing of your data by Sender.net for the purposes described above.

We offer online sessions using Google Meet and WhatsApp.

These platforms are considered secure for therapeutic work so feel free to choose the one you feel most comfortable with. Please make sure you have the most up-to-date version of the software and applications you use to maintain security.

Find a quiet space where you can speak freely and Internet connectivity is good to avoid interruptions. We will do the same on our end. Despite our best efforts, technology might fail. This is why in the process of setting up our online session, we will ask you for a telephone number we can use to contact you in case of sudden and permanent loss of connection via the online platform of choice. In case of failure of this mean, we will contact you via email as soon as practically possible, or we may contact your next of kin if the session was interrupted at a critical time and we were concerned about your wellbeing.

Working in an online environment is different from being face to face. It is often convenient to set up, however, it also brings possible issues around confidentiality and might not be for everyone. We will consider together if online sessions are the right choice for you.

Please consider that there is limited support that can be provided during online work in case of an emergency and we cannot take any responsibility for the way you will decide to use what we discussed during sessions. If you found yourself in a major crisis and were considering serious self harm it would be vital to get immediate help. If you live in the UK, please contact your GP, visit your nearest A&E or contact the Samaritans at 116 123 or jo@samaritans.org for email emergency support. Befrienders Worldwide is a very useful crisis support website which can direct you to a helpline in your country if you live outside the UK – http://www.befrienders.org/

We operate under the jurisdiction of the United Kingdom and any dispute or differences in relation to this agreement shall be subject to the exclusive jurisdiction of the English Courts.

The keys to successful therapy

There has been a lot of research conducted to discover what makes therapy work and consistently the findings show that the key factor is the relationship that develops between therapist and client. The other most important thing is that the therapist adapts to the client’s characteristics, culture and preferences.

My commitment to you

All relationships are based on trust, and the therapeutic relationship is no different so we will always do our best to understand you and your issues without making any presumptions. Everyone is different and you are entitled to be you and to hold your views about the world. If we struggle to understand, we will ask. We will not judge you. This doesn’t mean that we condone “bad” behaviour, but it does mean that we will presume good intent. We will also be honest so that you will always know where you stand with us. Please note that we cannot take any responsibility for the way you will decide to use what we discussed during sessions.

Ending

We would ask that we agree the end of our work together. This is to ensure we have sufficient time to respectfully and safely close any areas of exploration, and give due attention to the ending of the therapeutic relationship.

What you can talk about

It is common for clients to be worried about disclosing information, wondering if it is safe to do so. This is a list of some of the things (and there are others) which clients may have experienced and which can be discussed:

• Abuse: domestic, sexual, physical or emotional, past or present
• Self-harm or suicidal thoughts/attempts
• Guilty secrets
• Problems with eating (e.g. binging or purging)
• Criminal convictions (see below for current criminal activity)
• Disturbing thoughts or wishes
• Sexual issues
• Anything not listed below

Requirements for disclosure

Having given examples of all the things that you can discuss with us, it’s important that you know that the law may forbid our normal confidentiality in the following circumstances:

If we become aware, or have good reason to suspect, that you have knowledge of:

• A past or future incident/situation that may be dangerous or harmful to a child, you or another adult, and that is not known to the relevant authorities
• Future or past criminal activity that has not been resolved in law. This means any criminal activity, of which the relevant authorities are either unaware or a case they know about which they consider not to be closed (provided you do not present information in therapy which would reasonably re-open the case). This does not include parking or traffic offences unless there is intent, by you or anyone else, to cause danger to yourself or others, or that it is deemed to be a “serious offence”. For our purposes a serious offence is something for which you could be imprisoned and for which the sentence (not necessarily imprisonment) hasn’t yet been served.

In these circumstances we will work with you to see if we can work together to make appropriate disclosures.

It is also compulsory to report terrorism, potential radicalisation, money laundering and female genital mutilation to the appropriate authorities.

Other than as required by law, we will routinely discuss your case with our supervisors (in order to ensure that you get the best service) and the supervisors may have access to your details if we are suddenly unavailable (to contact you and offer you ongoing care).

When you book a one to one session, you may be asked to give details of your GP as we may need to contact them. We may also be asked for the contact details of a next of kin as we may need to contact them in case of an emergency. You will be asked to sign a statement, after having read and understood it, to give permission for your data to be held and processed as described and for your details to be discussed with our supervisors and for your GP and next of kin to be contacted, as relevant.