Online sessions

Online sessions

We offer online sessions using Google Meet and WhatsApp.

These platforms are considered secure for therapeutic work so feel free to choose the one you feel most comfortable with. Please make sure you have the most up-to-date version of the software and applications you use to maintain security.

Find a quiet space where you can speak freely and Internet connectivity is good to avoid interruptions. We will do the same on our end. Despite our best efforts, technology might fail. This is why in the process of setting up our online session, we will ask you for a telephone number we can use to contact you in case of sudden and permanent loss of connection via the online platform of choice. In case of failure of this mean, we will contact you via email as soon as practically possible, or we may contact your next of kin if the session was interrupted at a critical time and we were concerned about your wellbeing.

Working in an online environment is different from being face to face. It is often convenient to set up, however, it also brings possible issues around confidentiality and might not be for everyone. We will consider together if online sessions are the right choice for you.

Please consider that there is limited support that can be provided during online work in case of an emergency and we cannot take any responsibility for the way you will decide to use what we discussed during sessions. If you found yourself in a major crisis and were considering serious self harm it would be vital to get immediate help. If you live in the UK, please contact your GP, visit your nearest A&E or contact the Samaritans at 116 123 or jo@samaritans.org for email emergency support. Befrienders Worldwide is a very useful crisis support website which can direct you to a helpline in your country if you live outside the UK – http://www.befrienders.org/

We operate under the jurisdiction of the United Kingdom and any dispute or differences in relation to this agreement shall be subject to the exclusive jurisdiction of the English Courts.